Pagerduty

Reduce alert noise and fatigue with integrated monitoring and incident response from Zenoss and PagerDuty.

TheZenoss-PagerDuty integrationenables enterprises to more effectively monitor and manage alerts 24/7/365. With dependable monitoring and alerts, enterprises are able to successfully resolve IT issues as quickly as possible to maintain ongoing operations and maximize uptime.

The PagerDuty integration uses PagerDuty's API v2, and the solution highlights include:

• Eliminates Noise, Delays and Errors
  Leverages model-informed machine learning
 to reduce alert noise by up to 99.9975% — identifying definitive root cause and creating real-time PagerDuty notifications only for actionable events.
• Optimizes Response Orchestration
  Maps real-time models of all dependencies in the most dynamic, complex modern IT environments and simplifies event escalation processes leading to faster resolutions — greatly reducing mean time to acknowledgement (MTTA) and mean time to resolution (MTTR).
• Scales Your ITOM Ecosystem With the Zenoss Cloud-Based Platform
  Scales monitoring and offers valuable insights into other critical ITOM solutions, including alert management, incident management, CMDB, provisioning/orchestration, APM and more.

The Zenoss SaaS-basedhybrid IT monitoringsolution collects and analyzes all types of machine data to build real-time IT service models that predict and eliminate outages in the largest, most complex IT environments. PagerDuty extends the functionality of Zenoss by aggregating information and managing team response in real time to improve digital operations efficiency, drive revenue, and ensure an optimal end-user experience.

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